We ship to Italy , the EU , and the rest of the world upon request. You can check shipping costs for your address before proceeding with payment: enter your details and the system will automatically calculate any costs based on location, weight, and volume of the items selected. If you wish to receive your purchases outside the European Union, please email us with all the details and we will provide you with a quote.

Standard deliveries are always to street level. Upon request, a floor delivery and installation service is also available.

 

Are you in Milan? Pick up your order for free at one of our stores: you'll find us on Via della Chiusa or Piazza del Tricolore , in the city center. For all your questions, concerns, or special requests, please contact our customer service team at info@designrepublic.com

Design Republic guarantees easy and pleasant shopping. In the Milan area and its province, for larger items, we guarantee dedicated service thanks to our in-house team of couriers. For all other areas of Italy and abroad, we rely on the best specialized couriers, without sacrificing quality and professionalism.

Estimated delivery times for your order are displayed on the product page before you proceed to checkout; the Design Republic Team will contact you regarding the delivery times for your items and once they have shipped.

 

Design Republic ships nationwide and internationally directly from its warehouses. All shipments are insured and tracked by our Shipping Office, open 10:00 AM to 6:30 PM, Monday through Saturday.

 

Orders placed on Saturdays and Sundays will be processed the next business day; the same process applies during store and office closures. Once the order is processed internally by our team , shipping times , costs, and the spend threshold for free shipping vary based on the destination country as follows:

 

 

Deliveries in Italy to disadvantaged postcodes

 

Shipments to hard-to-reach zip codes may incur an additional charge. Our customer service team will promptly notify you via email of any additional charges.

 

Assembly of articles

 

Would you also like assembly of your purchased products? Contact us by phone or email, and we'll advise you on specific options and costs.

 

In-Store Pickup

 

You can collect your order free of charge from our stores.

The default warehouse for online orders is located at our store at Piazza del Tricolore 2. If you'd like to collect your order from our Via della Chiusa location, please let us know (just write or call). We'll deliver the goods to your desired location as quickly as possible.

 

Purchased items will be reserved for you for up to 21 days; after this time, Design Republic will no longer guarantee product availability and you may need to wait for a restock.

 

If you're unable to collect your order, you can delegate someone else to do so; your order number will suffice.

 

Frequently Asked Questions

 

1. How long will I have to wait?

For items in stock, shipping times refer to the days required for delivery to the courier, normally between 24 and 36 hours.

If one or more items are not in stock at the time of your order, shipping times will be based on those indicated on the product pages. Did you order multiple items? Use the product with the longest delivery times as a reference; alternatively, contact us to see if we can split the shipment.

 

2. When will you ship my items?

You can check the status of your order by logging into your personal area. We'll send you an email with the shipping status when:
- the order has been processed and is being prepared
- the goods have been entrusted to the courier

 

3. If the courier can't find me, where does the goods go?

The courier will make up to three delivery attempts, possibly contacting you by phone at their discretion. Afterward, the goods will be held at the branch closest to your address; our shipping office will contact you to arrange a new delivery.

 

4. Does the courier deliver to the floor?

Deliveries are intended to be made to street level. Please note that all shipments are standard and that couriers are not required to deliver to the floor, but will deliver exclusively to the street level, outside your home, even for bulky goods. We therefore recommend that you always monitor your order tracking to best plan your delivery. Depending on the type of goods, we will be happy to provide you with a quote for floor-level delivery.

 

5. Does the courier also deliver on Saturdays or Sundays?

Deliveries are made Monday through Friday, approximately between 9:00 AM and 6:00 PM. Holidays excluded.

 

6. I've already placed an order. Can I change the delivery address?

If your order hasn't already been shipped, simply send an email with your order reference and new address to: info@designrepublic.com
NB: in case of a change of destination, shipment may be delayed by 2-3 working days.